Privacy Policy
**Effective Date: October 1, 2026**
Roof to Root Inspections LLC ("Roof to Root Inspections," "we," "us," or "our") respects your privacy.
This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, **rtrinspection.com**, and through communications related to our home inspection services.
Information We Collect
When you submit an inquiry or request information about an inspection through our website, we may collect information that you voluntarily provide, including:- First and last name- Property address- Telephone number- Email address- Information you provide in messages or other communications with us.
Our website and website service providers may also automatically collect certain technical information, such as your IP address, browser type, device information, pages visited, and information collected through cookies or similar technologies.
How We Use Your Information
We may use the information we collect to:- Respond to inquiries and requests for information- Communicate with you regarding our home inspection services- Coordinate and schedule inspections- Provide customer service- Operate, maintain, and improve our website- Maintain appropriate business records- Prevent fraud, misuse, or security issues- Comply with applicable legal obligations.
Submitting an inquiry through our website does **not** automatically schedule or confirm a home inspection. Inspection dates and times are arranged directly with Roof to Root Inspections LLC.
Sharing of Information
Roof to Root Inspections LLC does **not sell or rent your personal information**.
We may share information with service providers when reasonably necessary to operate our website or conduct our business. For example, our website is hosted through Wix, and information submitted through the website may be processed or stored using Wix's services.
We may also disclose information when required by law, legal process, or governmental authority, or when reasonably necessary to protect our rights, property, customers, or others.
Inspection and Payment Services
If you become a client, certain information may be processed through third-party services that we use to conduct our business, such as inspection and reporting software and payment services.
Payment transactions are handled directly by the applicable payment provider, such as PayPal, Venmo, Zelle, or another payment service selected or offered for the transaction.
Roof to Root Inspections LLC does not collect or store payment card or bank account information through this website. Third-party services process information according to their own terms and privacy policies.
Website Hosting and Third-Party Services
Our website is hosted on the Wix platform. Wix provides website hosting and related services and may process certain information associated with your use of our website.
Other third-party services used in operating our business or website may process information according to their own privacy policies.
Cookies and Website Analytics
Our website may use cookies and similar technologies necessary for website functionality, security, performance, and analytics.
Cookies are small data files stored on your device or browser. Some cookies are necessary for the website to function properly, while others may help us understand how visitors use the website.
Your browser may allow you to block or delete cookies. Disabling certain cookies may affect the functionality of the website.
Communications
If you provide your telephone number or email address while requesting information about an inspection, we may contact you by telephone, email, or other appropriate means to respond to your request and communicate regarding our services.
Providing contact information through the website does not enroll you in an unrelated marketing mailing list.
Data Security
We take reasonable measures to protect personal information under our control. However, no website, electronic communication, or method of electronic storage can be guaranteed to be completely secure.
Data Retention
We retain personal information for as long as reasonably necessary to respond to inquiries, provide our services, maintain appropriate business records, comply with legal obligations, resolve disputes, and protect our legitimate business interests.
Your Information
You may contact us if you would like to ask what personal information we maintain about you or request that information be corrected or deleted.
We will respond to reasonable requests in accordance with applicable law and legitimate business and record-retention requirements.
Requests may be sent to **andrew@rtrinspection.com**.
Children's Privacy
Our website and services are intended for adults and are not directed to individuals under the age of 18.
We do not knowingly solicit or collect personal information from individuals under 18 through our website. If we become aware that we have collected personal information from a minor, we may take reasonable steps to delete that information.
Third-Party Links
Our website may contain links to third-party websites or services. Roof to Root Inspections LLC is not responsible for the privacy practices, security, or content of third-party websites or services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, business practices, services, or applicable laws. Any updated Privacy Policy will be posted on this page with a revised effective date.
Contact Us
Questions or requests regarding this Privacy Policy or your personal information may be directed to:
**Roof to Root Inspections LLC**
**Louisville, Kentucky**